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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tom mondloch

September 2, 2026

5  out of  5
rating by tom mondloch
"My girlfriend and I recently purchased a combined auto policy from State Farm. We worked with Israel Vargas, Sales Manager of the Scott Hopson Insurance Agency. Mr. Vargas provided excellent customer service by answering our questions thoroughly and patiently, offering suggestions, including a combined policy, and saving us over $200 month in premium expense. Well done Mr. Vargas and Scott Hopson Insurance Agency. Tom and Allie"
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Allie Sweeney

September 1, 2026

5  out of  5
rating by Allie Sweeney
"My boyfriend and I had a wonderful conversation with Israel Vargas today. He really knows his stuff he helped us tremendously. He answered all her questions dropped my previous Insurance cut my money in half. I have insured two vehicles instead of one and I’m paying what I was paying for one car so I love State Farm I used to have State Farm and now I’m back as another thing that y’all should know, but once again, Israel is wonderful."
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Robin Tuazon

August 28, 2026

5  out of  5
rating by Robin Tuazon
"Angelina Cotto is the best, she helped me with every request I needed with ease. So grateful for her!"
We responded:
"Thank you, Robin, for sharing your experience with Angelina Cotto. It's wonderful to hear how she was able to assist you with ease and meet all your requests. Your feedback is greatly appreciated and helps us continue to provide exceptional service. Looking forward to serving your insurance needs in the future."
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Suzanne Edgar

August 27, 2026

5  out of  5
rating by Suzanne Edgar
"We’ve been using Scott Hopson as our agent for several years and have been pleased with the service. I made one phone call to add a vehicle to our policy and spoke with Angelina, she was the best! I love being able to make one phone call and things get taken care of, Angelina did just that. Knowledge, professional and very friendly. Thank you so much for the five star treatment!!!"
We responded:
"Thank you, Suzanne, for sharing your experience with Scott Hopson - State Farm Insurance Agent. It's wonderful to hear that you've been pleased with our service over the years. Angelina will be delighted to know that her professionalism and friendly assistance made a positive impact during your recent call. Providing efficient and seamless service is our priority, and your feedback reinforces our commitment to excellence. We appreciate your continued support and look forward to serving your insurance needs in the future."
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Chris Wooster

August 10, 2026

5  out of  5
rating by Chris Wooster
"Angelina is one of the most friendly, knowledgeable and courteous reps I have encountered in ANY business. This office is truly blessed to have her"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Angelina made such a positive impression with her friendly, knowledgeable, and courteous service. We’re truly lucky to have her on our team, and we’ll be sure to share your kind words with her. Thank you for choosing us!"
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Michael Giordano

August 7, 2026

5  out of  5
rating by Michael Giordano
"Angelina is great. Quick to respond and has the customers best interest"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Angelina has been quick to respond and always keeps her customers’ best interests in mind. We truly appreciate your kind words and are grateful you trust us with your vehicle insurance needs!"
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Michael Foster

August 6, 2026

5  out of  5
rating by Michael Foster
"After selling our father’s home in Palm Coast Florida, we cancelled the State Farm policy on the home. We have been insured by State Farm since 1985 and received excellent service and advice. Recently we needed help cancelling the FEMA Flood policy and Angelina Cotto was terrific. We highly recommend their agency."
We responded:
"Thank you so much for sharing your experience and for being a loyal State Farm customer since 1985! We’re especially glad Angelina was able to make the process of cancelling the FEMA flood policy smooth and provide the helpful, attentive service you’ve come to expect from our agency. Your recommendation means so much to us, and we truly appreciate your trust over the years!"
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Neysa Hill

August 4, 2026

5  out of  5
rating by Neysa Hill
"We switched our insurance policy to State Farm, and TRAVIS made the entire process easy and stress-free. Great personality, as he took the time to explain every detail of our coverage and answered all of our questions thoroughly. He also pointed out a couple of additional benefits we didn't even know were included, which was greatly appreciated. Travis was knowledgeable, patient, and genuinely focused on making sure we had the right coverage for our needs. I highly recommend working with him if you're looking for outstanding customer service! Once again, thank you Travis!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Travis made your transition to State Farm easy and stress-free. Taking the time to explain coverage, answer questions, and make sure customers understand their options is exactly the kind of service we strive to provide. We’ll be sure to share your kind words with Travis! Thank you for trusting us with your life and vehicle insurance needs and for recommending our agency."
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Beth Hoffmann

August 3, 2026

5  out of  5
rating by Beth Hoffmann
"I had the pleasure of working with Travis Gailey from State Farm while shopping for new car insurance. He was so informative and helpful. Really made my experience easy with no stress involved. I highly recommend!!!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Travis made your insurance shopping experience easy, informative, and stress-free. We’re lucky to have him on our team and will be sure to share your wonderful feedback with him. Thank you for choosing our agency!"
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Michelle Duclos

July 31, 2026

5  out of  5
rating by Michelle Duclos
"Israel is a fantastic agent. Very positive. Very understanding! Customized our policy and offered us a great rate. Highly recommend him!!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Israel provided such positive, understanding, and personalized service. Finding the right coverage at a great rate is what we strive for, and we truly appreciate your recommendation. We’ll be sure to share your kind words with Israel!"
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Victor Zagaria

July 28, 2026

5  out of  5
rating by Victor Zagaria
"Israel was great. He explained everything on auto policy in detail and without coverage lapse changing over and able to save me $100’s on auto I’m very pleased."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Israel made the transition to your new auto policy smooth and stress-free while taking the time to explain your coverage in detail. We’re especially glad he was able to help you save hundreds while making sure there was no lapse in coverage. We truly appreciate your trust and are so happy you’re pleased with your experience!"
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El Jefe

July 15, 2026

5  out of  5
rating by El Jefe
"Heather went out of her way and helped me on a medical reimbursement form. This office has been the best in taking care of my insurance needs."
We responded:
"Thank you for your wonderful review! We're so glad to hear Heather went above and beyond to help with your medical reimbursement form. Providing caring, personalized service is our top priority, and it means so much to know you feel well taken care of. We truly appreciate your trust in our office and look forward to continuing to serve all of your insurance needs!"
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Linda Florida

July 11, 2026

5  out of  5
rating by Linda Florida
"Courteous, professional and extended himself to help"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that our team provided courteous and professional service while going the extra mile to help. We truly appreciate your trust in us for your full coverage auto insurance needs and look forward to continuing to serve you!"
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Anthony Caruso

July 10, 2026

5  out of  5
rating by Anthony Caruso
"Great agency. ISRAEL VARGAS is very professional and thorough in his business dealings and communications. I highly recommend him for all your auto and home insurance needs."
We responded:
"Thank you, Anthony, for sharing your positive experience with our agency. It's wonderful to hear that Israel Vargas provided you with professional and thorough service. We appreciate your recommendation and are delighted to know that your auto and home insurance needs were met with such excellence. Your feedback is invaluable to us, and we look forward to continuing to serve you."
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Stacie Klingler

July 7, 2026

5  out of  5
rating by Stacie Klingler
"Israel Vargas was very helpful, responded quickly, and was very kind."
We responded:
"Thank you for sharing your positive experience with Israel Vargas. It's wonderful to hear that he was helpful, quick to respond, and kind during your interaction. Providing exceptional service is our top priority, and your feedback is greatly appreciated. If you have any more experiences to share or need further assistance, we're here to help."
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Judi Amaral

July 7, 2026

5  out of  5
rating by Judi Amaral
"Travis Galley was very helpful. I fully expected to be told the premium would be much higher. Thank you Travis and State Farm!"
We responded:
"Thank you for sharing your positive experience with Travis at Scott Hopson - State Farm Insurance Agent. It's wonderful to hear that he was able to assist you effectively and that your expectations were exceeded regarding your premium. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Melanie Vogelpohl

July 1, 2026

5  out of  5
rating by Melanie Vogelpohl
"Wow! Such a great experience with a claim after an accident. The person who hit me (also a State Farm client) filed the claim, I called in, gave my statement. I let them know what repair place I wanted to use. It was set up, car rental approved. Easy Peasy!!!"
We responded:
"Thank you, Melanie, for sharing your positive experience with us. It's wonderful to hear that the claims process was smooth and efficient for you. We strive to make every step as easy as possible for our clients, and your feedback is greatly appreciated. If you ever need assistance in the future, we're here to help."
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Linda Siller

July 1, 2026

5  out of  5
rating by Linda Siller
"Travis Gailey was not pushy and saved me money. Very easy and quick to change my insurance which is very important to me!
Thank you, Travis,!"
We responded:
"Thank you, Linda, for sharing your experience with Travis Gailey. It's great to hear that he was able to assist you in a straightforward and efficient manner while helping you save money. We understand the importance of a smooth and hassle-free insurance process, and we're glad Travis delivered just that. Your feedback is invaluable and helps us continue to provide excellent service."
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momina yousaf

June 29, 2026

5  out of  5
rating by momina yousaf
"My experience with Mr. Israel Vargas was 1000/10. He was so friendly, professional and informative. I typically prefer to do everything online but speaking with Mr. Vargas was such a wonderful experience. He kept me informed, handled everything efficiently and gave me an overall great experience. Truly a gem to have on your team !!!"
We responded:
"Thank you for sharing your fantastic experience with Israel Vargas. It's wonderful to hear that he provided friendly, professional, and informative service that exceeded your expectations. We're delighted that he made your interaction so positive, even for someone who usually prefers online communication. Your feedback highlights the exceptional service we strive to offer, and we're grateful to have Israel as part of our team. Your kind words and perfect rating are greatly appreciated."
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Ruby Marquez

June 22, 2026

5  out of  5
rating by Ruby Marquez
"Travis Gailey was extremely knowledgeable, patient, and helpful throughout the entire process. He took the time to explain my options, answered all of my questions, and helped my family find the right coverage while saving money. I truly appreciated his responsiveness and professionalism and would highly recommend him to anyone looking for insurance assistance."
We responded:
"Thank you, Ruby, for sharing your positive experience with Travis Gailey. It's wonderful to hear that he was knowledgeable, patient, and helpful in guiding you through your insurance options. Ensuring that you and your family find the right coverage while saving money is our top priority. Your recommendation means a lot to us, and we're glad to have been able to assist you with professionalism and responsiveness. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Mark Abbott

June 22, 2026

5  out of  5
rating by Mark Abbott
"Staff is friendly and helpful. Very quick to help with policy changes."
We responded:
"Thank you, Mark, for sharing your positive experience with our team. It's wonderful to hear that you found our staff friendly and helpful, and that we were able to assist you quickly with your policy changes. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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El. B.

June 18, 2026

5  out of  5
rating by El. B.
"The team at Scott Hopson State Farm is friendly, professional & knowledgeable. I highly recommend them to anyone looking for prompt, reliable service."
We responded:
"Thank you for sharing your positive experience with Scott Hopson State Farm. It's wonderful to hear that our team’s friendliness, professionalism, and knowledge met your expectations. Your recommendation means a lot and reinforces our commitment to providing prompt and reliable service. We look forward to continuing to serve your insurance needs."
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Ghost Queen

June 17, 2026

5  out of  5
rating by Ghost Queen
"Just the other day Angelina Cotto with StateFarm, of Scott Hopson's office gave valuable advice, and assistance in quoting me for special trailers, while answering my other auto related questions. Angelina did an excellent job of finding the information I need, and would recommend her to anyone who needs a dependable auto insurance agent."
We responded:
"Thank you for sharing your experience with Angelina at Scott Hopson - State Farm Insurance. It's wonderful to hear that she provided valuable advice and assistance with your special trailers and auto-related questions. Your recommendation means a lot, and we're glad to know you found Angelina dependable. Your feedback is greatly appreciated and helps us continue delivering excellent service."
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elizabeth levin

June 13, 2026

5  out of  5
rating by elizabeth levin
"Agents are great here and really qork with you to get the best rates. Ive been working with Travis Gailey for a couple of years now and really gone aboce and beyond. This branch has consistently been friendly, hard working and understanding."
We responded:
"Thank you, Elizabeth, for sharing your positive experience with our team. It's wonderful to hear that Travis Gailey and the rest of our staff have been able to provide you with excellent service and competitive rates. We pride ourselves on being friendly, hardworking, and understanding, and your feedback reaffirms our commitment to these values. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs."
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Ronda Kley

June 11, 2026

5  out of  5
rating by Ronda Kley
"Angelina Cotto has provided me with a thorough explanation of auto insurance benefits by spending hours of her time with me following my mistaken change in cancelling my policy with State Farm in April, 2026. This ultimately spiraled out of control, affecting my homeowners premium, escrow, & ultimately the monthly mortgage payment increase.

I was thrown into a tailspin with the loss of my husband of 33 years on January 30,2026, & the loss of one full social security check. I was attempting to balance my new lowered income by searching for lower rates on everything. The changes I made resulted in a disastrous outcome.

The advice Angelina provided me with her professional & positive demeanor, with undeniable patience & ultimate goal to restore my auto coverage with State Farm has given me renewed hope in your agency. Angelina Cotto is more than a five star performer, she is uniquely talented in dealing with difficult clients & convincing them that State Farm offers policies for specific needs.

Mr. Hopson, my sincere thanks go to Angelina Cotto for all her assistance and support in restoring my policies with your agency. She’s a shining light in this business.

Sincerely,

Ronda Kley"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear how Angelina Cotto was able to assist you during such a challenging time. Her dedication to providing thorough explanations and her patience in addressing your concerns truly exemplifies the level of service we strive to offer. We're glad to know that her efforts have renewed your confidence in our agency. Your feedback is invaluable, and we appreciate your kind words about Angelina's exceptional service."