Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristi Mast

Kristi Mast

February 10, 2026

5  out of  5
rating by Kristi Mast
"I recently had the pleasure of working with Israel Vargas at State Farm and the experience was nothing short of exceptional. From our very first interaction, Mr. Vargas was incredibly patient, never rushing me as I weighed different coverage options. What truly stood out was how he walked me through the entire process step-by-step over Zoom, making complex insurance terms easy to understand. I never felt like 'just another lead'; and he took the time to answer every single one of my questions—even the small ones—with so much kindness and clarity. It’s that rare, outstanding customer service that makes you feel like you’re talking to a friend who actually has your back. If you are looking for a knowledgeable, trustworthy, and dedicated professional who puts your needs first, I highly recommend Israel Vargas... he and State Farm have earned a client for life!! Thank you !!"
Profile photo of Ben

Ben

February 5, 2026

5  out of  5
rating by Ben
"Israel Vargas helped me switch to State Farm. He made it very easy to add extra coverage to my auto policy and also saved me a lot of money. Thank you Israel!"
We responded:
"Thank you for sharing your experience, Ben. It's great to hear that Israel was able to assist you with switching to State Farm and adding extra coverage to your auto policy. Your feedback is much appreciated."
Profile photo of LADYSILVERWOLF028

LADYSILVERWOLF028

February 3, 2026

5  out of  5
rating by LADYSILVERWOLF028
"I worked with Travis Gailey on my policy. Life Insurance is a heavy topic, but Travis was caring, funny and encouraging without being pushy about anything. He has been supportive, professional and personable. I would highly recommend him to family and friends. Thanks so much!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Travis was able to make the process of discussing life insurance comfortable and enjoyable for you. We appreciate your kind words and recommendation. Your feedback means a lot to us, and we're glad to have been of service."
Profile photo of Scott Leone

Scott Leone

January 31, 2026

5  out of  5
rating by Scott Leone
"Israel at the Scott Hopson Office did a great job. He followed up with me after rates went lower and I purchased both auto and Umbrella cover. Check it out!"
We responded:
"Thank you, Scott, for sharing your positive experience with Israel at our office. It's wonderful to hear that he was able to assist you with your auto and umbrella coverage needs. We appreciate your recommendation and look forward to continuing to serve you."
Profile photo of Bud Cunnally

Bud Cunnally

January 30, 2026

5  out of  5
rating by Bud Cunnally
"Travis was extremely professional and treated me with respect by answering all me questions"
We responded:
"Thank you for sharing your experience with Travis. It's wonderful to hear that he was able to assist you professionally and respectfully. Your feedback is greatly appreciated and will be shared with the team. We look forward to continuing to meet your insurance needs."
Profile photo of brenda jones

brenda jones

January 30, 2026

5  out of  5
rating by brenda jones
"Travis was a very good agent. He was very patient and understanding and I appreciate that."
We responded:
"Thank you, Brenda, for sharing your positive experience with Travis. It's wonderful to hear that his patience and understanding made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of greg feldman

greg feldman

January 26, 2026

5  out of  5
rating by greg feldman
"Highest quality service and wide range of products. Instantly responsive to any questions, needs or adjustments to policies. They go out of their way to provide a positive customer experience. Highly recommend."
We responded:
"Thank you Greg! Thank you so much for your kind words! We try very hard to always provide fantastic service."
Profile photo of Amie Norris

Amie Norris

January 23, 2026

5  out of  5
rating by Amie Norris
"Travis was the best in the world ever...but seriously very helpful and nice."
We responded:
"Thank you, Amie, for sharing your experience with us. It's wonderful to hear that Travis was able to assist you so effectively. We appreciate your feedback and are glad to know you found our service helpful and pleasant. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Profile photo of Michael Shuford

Michael Shuford

January 23, 2026

5  out of  5
rating by Michael Shuford
"I,Michael Shuford, call Israel Vargas for insurance for my Honda ridgeline and I tell you he jump right to it with in 10 minutes I was completely satisfied with his service. He got me insurance and saved me a lot So bye bye to the old and hello to State Farm l thank Israel for all his kind service Michael Shuford"
We responded:
"Thank you, Michael, for sharing your experience with us. It's wonderful to hear that Israel was able to assist you so efficiently and that you're satisfied with the service you received. We're delighted to have you as part of the State Farm family and appreciate your trust in us for your insurance needs. If there's anything else we can do for you, please let us know."
Profile photo of CANEVILLIE352

CANEVILLIE352

January 21, 2026

5  out of  5
rating by CANEVILLIE352
"Travis did a amazing job with my insurance"
We responded:
"Thank you for sharing your positive experience with Travis. It's wonderful to hear that he did an amazing job with your insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Profile photo of James Scarpellini

James Scarpellini

January 21, 2026

5  out of  5
rating by James Scarpellini
"Had a great experience with Israel Vargas in Scotts office, super patient and informative. Saved me a bunch"
We responded:
"Thank you, James, for sharing your positive experience with Israel. It's wonderful to hear that he was able to provide you with patient and informative service. We truly appreciate your feedback and are glad to have met your expectations. Your satisfaction is important to us, and we're here to assist you whenever you need."
Profile photo of Eliud Roman

Eliud Roman

January 20, 2026

5  out of  5
rating by Eliud Roman
""Travis was extremely helpful and always pleasant even though I asked many questions""
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Travis was able to assist you effectively and with a positive attitude. We appreciate your feedback and are glad to know that your questions were answered to your satisfaction. Your support means a lot to us."
Profile photo of Joan Kennedy

Joan Kennedy

January 17, 2026

5  out of  5
rating by Joan Kennedy
"I think something good is finally happening to the personal auto insurance market in Jax for people with good driving records. My story…it was probably 3 years ago that Trey Alsabrook from Scott Hopson State Farm office, cold called me to quote my personal auto insurance coverage thru State Farm. Every 6 months he called to check my current premiums and every call his premium was higher…except this year. State Farm has reduced rates and bundled coverages for really good premiums. I went from $360 a month for 2 cars to $192 a month including a life insurance policy on my daughter. What a tremendous savings! Trey is a very dedicated insurance agent and extremely pleasant to work with. I do recommend you contact him for a quote if you feel you’re currently paying too much for auto insurance."
We responded:
"Thank you, Joan, for sharing your experience with us. It's wonderful to hear about the savings you've achieved and the positive impact it has had. Trey is indeed committed to providing excellent service, and we're glad he could assist you. Your recommendation means a lot to us, and we're grateful for your trust in our agency. If there's anything else we can do for you, please let us know."
Profile photo of Charlene Ilkowitz

Charlene Ilkowitz

January 14, 2026

5  out of  5
rating by Charlene Ilkowitz
"We were referred to the PV State Farm office by our NJ State Farm agent. The process was clear and painless! Trey Alsabrook was professional & eager to assist . Response time and final documentation was timely."
We responded:
"Thank you, Charlene, for sharing your experience with us. We're delighted to hear that Trey provided you with professional and efficient service. It's wonderful to know that the process was clear and met your expectations. Your feedback is greatly appreciated, and we're glad to have been able to assist you."
Profile photo of Tina Foreman

Tina Foreman

January 13, 2026

5  out of  5
rating by Tina Foreman
"Travis was amazing help was very patient and help me understand everything i wanted and needed done"
We responded:
"Thank you, Tina, for sharing your experience with us. It's wonderful to hear that Travis was able to assist you so effectively and patiently. We always aim to ensure our customers fully understand their options and needs, and it's great to know Travis delivered on that promise. Your feedback is greatly appreciated."
Profile photo of Tom Paronett

Tom Paronett

January 12, 2026

5  out of  5
rating by Tom Paronett
"Angelina was super helpful in assisting our office complete the state to state transfer of a mutual customer. I am confident she will provide great service to any new or existing customers Thank you Angelina!! - Tom Paronett Licensed Account Manager with Renee Neff State Farm in Liverpool NY."
We responded:
"Thank you, Tom, for sharing your positive experience with Angelina. It's wonderful to hear that she was able to assist effectively with the state-to-state transfer. We appreciate your confidence in her abilities and are glad to have her as part of our team. Your feedback is greatly valued."
Profile photo of Irene Antonacci

Irene Antonacci

January 7, 2026

5  out of  5
rating by Irene Antonacci
"Travis was extremely helpful and always pleasant even though I asked many questions! He is a feather in State Farm’s cap"
We responded:
"Thank you for sharing your experience with Travis, Irene! It's wonderful to hear that he was able to assist you effectively and with a positive attitude. Your feedback is greatly appreciated and will be shared with Travis and the team. We're delighted to have him as part of our agency, and your kind words reinforce the commitment we have to providing excellent service."
Profile photo of Kristine Neckel

Kristine Neckel

January 7, 2026

1  out of  5
rating by Kristine Neckel
"Long time policy holder treated terribly. In the end worked out best for me parting ways."
We responded:
"Kristina, I'm sorry that you feel that way. We value all our customers and work hard to provide the best service. We made multiple attempts to contact you to resolve the issue before the deadline to resolve it. Ultimately, the time came when it became out of our control. Thank you for your business since you first came to our agency. I hope and wish the very best to you and your family."
Profile photo of M B

M B

January 7, 2026

2  out of  5
rating by M B
"This location quoted me a 1 year homeowner policy which I paid and they are now trying to increase the price."
We responded:
"I apologize for the error made in the original quote. It was an honest mistake in that the quote included a bundling discount which was an unearned discount. State Farm underwriting caught the error and removed the bundling discount. As soon as we were made aware of the error, we reached out to you to inform you. It is our intent to provide an accurate quote every time. And, in this instance, we did not do that. Again, I greatly apologize. I value you as a customer and thank you for your business. "
Profile photo of Cathy Reidy

Cathy Reidy

January 6, 2026

5  out of  5
rating by Cathy Reidy
"Israel, was so patient, had to put him off for a few weeks because of my work load and studies. He is very professional and was very detailed. Saved me a great deal of money. Thank you!"
We responded:
"Thank you, Cathy, for sharing your experience with Israel. It's wonderful to hear that his patience and professionalism made a positive impact, and that he was able to help you save money. Your feedback is greatly appreciated and will be shared with Israel and the team. We're here to assist you whenever you need us."
Profile photo of Mary Senn

Mary Senn

January 5, 2026

5  out of  5
rating by Mary Senn
"Christie Hopson continuously provides 🌟🌟🌟🌟🌟 5-star service from Scott Hopson State Farm! Her proficiency and knowledge of the various insurance options providers available through Hopson helps me make the best decisions for our Florida home and vehicles. The additional bonus is her smile that transfers through email and telephone. Thank you, Christie and Scott Hopson Insurance!"
We responded:
"Thank you so much for your wonderful feedback! It's fantastic to hear that Christie has been able to assist you so effectively with your insurance needs. We're delighted that her expertise and friendly service have made a positive impact on your experience with us. Your satisfaction is our top priority, and we're grateful for your trust in Scott Hopson State Farm."
Profile photo of Robert Cannon

Robert Cannon

January 3, 2026

5  out of  5
rating by Robert Cannon
"This office and staff are the best. Customer service is outstanding! Very easy decision to go with this company to provide us home and auto insurance."
We responded:
"Thank you, Robert, for sharing your positive experience with our office and staff. It's wonderful to hear that our customer service met your expectations and made your decision an easy one. We're grateful for the opportunity to provide you with home and auto insurance and look forward to continuing to serve your needs."
Profile photo of Jennifer Cannon

Jennifer Cannon

January 3, 2026

5  out of  5
rating by Jennifer Cannon
"Our agent, Isreal Vargas, migrated us over with Huge Savings! Much Better coverage, zero/lower deductibles, and much lower premiums! An absolute no brainer! Best Customer service! So happy to be a part of State Farm!"
We responded:
"Thank you, Jennifer, for sharing your experience with us! It's wonderful to hear that Isreal was able to provide you with better coverage and significant savings. We're delighted to have you as part of the State Farm family and are committed to maintaining the high level of customer service you've come to expect. Your feedback is greatly appreciated!"
Profile photo of JoAnn Roberts

JoAnn Roberts

January 2, 2026

5  out of  5
rating by JoAnn Roberts
"Just wanted to say thank you to the best insurance agency Scott Hopson at State Farm, Angelina was so helpful with my needs and so knowledgeable. I will need to drop by the office soon to meet everyone in person. Such a pleasant crew at Scott Hopson"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Angelina was able to assist you effectively. We look forward to welcoming you to the office and introducing you to the rest of the team. Your feedback means a lot to us, and we're glad to have you as part of our State Farm family."
Profile photo of stevego48

stevego48

January 1, 2026

5  out of  5
rating by stevego48
"I reached out to state farm for a quote on home and auto and was assisted by Israel Vargas. He was very professional and helpful and provided us significant cost savings and better insurance coverage. Highly recommend him!"
We responded:
"Thank you for sharing your experience with us. We're delighted to hear that Israel was able to assist you effectively and provide significant cost savings along with better coverage. Your recommendation means a lot, and we're glad to have met your expectations. If you have any more questions or need further assistance, feel free to reach out."